Returns
Return Policy:
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Restocking Fee
All returns are subject to a minimum 10% restocking fee. Additional charges may apply depending on the condition of the returned product. OG Racing reserves the right to reject any return at its discretion. -
Return Period
Returns will not be accepted more than 30 days after the original order ship date. -
Return Shipping
Return shipping costs are the sole responsibility of the dealer. All returns must be shipped prepaid (no C.O.D.s). Dealers are strongly encouraged to use a traceable and insured method (e.g., UPS, FedEx, USPS Priority Mail). OG Racing is not responsible for lost or damaged shipments. -
Condition of Returned Items
Returned items must be in new, resaleable condition.-
Do not ship using the manufacturer’s retail packaging as the outer box.
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Do not write on, apply labels to, or otherwise damage retail packaging.
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Items failing to meet these standards will be denied credit.
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For orders placed online, how to create a return:
- Review OG Racing's Return Policy above. Send us a message if you have any questions on your order's eligibility.
- Click on the Account link at the top of the website.
- Click on the order that you want to request a return for. Select the items to return (if more then one). Select a return reason, and add a note if needed.
- Click Request Return. This will alert us of your request, and we will respond within 1-business day. (If it's the weekend, we're probably off at the track and will get back to you on Monday!)
- Once your return request is approved, you will be responsible for shipping using the carrier of your choice (see notes below).
- Pack your return securely using an appropriate shipping box/container. Please do not use the product packaging to ship your order (this will result in a restocking fee). Use appropriate padding for fragile items to prevent shipping damage to the merchandise. Please include the original return packing slip and any other proof of purchase.
- Tape your package securely and affix the return shipping label to the outside of the package. Make sure to cover or remove any existing shipping labels! Drop off your package at the UPS, USPS or Fed Ex location nearest you.
For orders placed by phone or through any other sales channels:
The above process is only available for orders received through this website. For all other orders, request an RA # (Return Authorization Number) calling us at 1-800-934-9112, or send us an e-mail at info@ogracing.com and we'll send you an RA # (Return Authorization Number). After you have an RA #, simply package your purchase properly, and write the RA # on the outside of the shipping container. Ship to:
OG Racing
22585-D Markey Ct.
Sterling, VA 20166